- Cancellation and Refund from Byju s Closed
We have paid Rs.**,***/- on Feb **th ***** @ **:** PM (Thursday)through credit card for a combo offline package for Class **, ** & NEET with ** inches tablet for our daughter. The counsellor and manager have informed us that the enrolment will be done next day Morning in the first hour. Later for next * days, whenever we tried to reach out their phone, they kept on saying that it will be processed in ** mins. But it was not processed. As they are not processing the order, we have sent a cancellation request to Byjus support team. After sending cancellation email, one of the senior manager Mr. Naveen Yadav got in touch with us and completed the registration process. But the order was placed for * inches tab instead of ** inches, upon asking the same they confirmed us saying that we will receive ** inches tab only as promised. After * days of the process, we have received * inches tab only. We have reached them over the phone for replacement, they started yelling at us and blaming that we are rude. There is no response or further action which has been taken from their side for replacement for next * days. We have again sent the cancellation request to the support team but there was no response from them, Now after several calls manager has responded to us and given an option for us that he will give a ** inches tab which has been returned by some other customer that to not immediately. He is neither approving our cancellation request and refunding the amount nor sending us the new tab as promised.
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Refund / Credit for purchase
Damages for loss and agony
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
I want to cancel the course i had registered for and i was promised a full refund, but now they're not attending to my requests. I've tried contacting customer care several times, they just don't take my calls now. Also tried to mail them sever...
Apr 14, 2022 by Nikita Bhambhani
From the first day I cancelled the plan and says the employee to stop the procedure but he didn't, now my money is debited every month. I filed a complaint to byjus but they ain't listening. I am lost almost my ***** till now. Please do help fo...
Apr 12, 2022 by Sarat Kumar Biswal
Cancel my seccion it's my humble request to you....
Apr 06, 2022 by Areeba yasmeen
We were given byjus early learning course and given assurence that we will be giving refund if kid is not comfortable. Within * days if signing up i requested cancellation and wrote email to cancellation team. Everytime i have got reply they ...
Mar 10, 2022 by Dr Komal Patkar Jani
In byjus I did a bnat exam where they said I got a scholarship... They said if I could talk to counsellor, I didn't cancel nor did I accept. After some day the counsellor came, he said you can try it for two months and if you don't like it you ...
Mar 06, 2022 by Istuti Sharma