Byjus
- Cancel my Byjus course and get a refund Open
Samuthira filed this complaint against Byjus on Dec 16, 2023
Resolution Demanded:
Refund
Dear Sir/Madam,nI had enrolled my child in Byju's online learning course in march **** Byju's had put us on an monthly instalment payment schedule for the total course fee of around Rs.**,***/- I had deposited Rs.*****/- as advance with the balance payable in monthly instalments of Rs.****/-. Through my credit card .After just * to * months of the course, we realized that my daughter is not benefitting and she was not able to continuebecause of her personal reasons.. So, we decided to discontinue the course. However, Byju's were insisting that since we had not cancelled within the **-day period, they cannot cancel the ECS given by us. nMy daughter had not attended most of the classes in the * to * months and she will not able to attend the classes in the futureof . It is very clear that our child is not going to benefit from the course. I clearly explain ,I dont want the course and i want refund the amount to support team . But they continuously said they dont cancel and refund my amount.Please advise what I should do in this case.Thank you.
Are you brand?
Are you Lawyer?
Byjus
Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
Related Complaints
Byjus - Byjus Course not accessible But fees being deducted regularly Closed
I purchased byjus tablet learning course. The device suddenly stopped reading the memory card. The card showed same type of error on all devices that I tried. So I raised a replacement request and received a new one but the same error repeats. ...
Sep 01, 2024 by Sri Gomathi
Byjus - Cours fees paid fully Incedo not informed Closed
Complete course fees has been paid to Byjus last October and the finance company Incedo not informed and they keep sending RBI that I haven’t paid their loan and today I received a sms that I need to pay **** on *th September. One of the cal...
Sep 01, 2024 by Sathish Isaac
Byjus - Byjus not giving NOC after loan cancellation Closed
i have purchased order from byjus but i have cancelled the product and returned the product also and for first * year no amount got deducted from my account but after that they deduct my one month emi. i have contact then and asked them to prov...
Aug 20, 2024 by abhay ojha
Hi! My registered number is ********** I don't remember order ID. I've shared the video of the tab and how I've been facing issues. I've received a call & the person is saying I've to pay the balance amount and then he will replace with r...
Aug 03, 2024 by Siva Rama Krishna
Byjus - My loan wasn t closed while I have returned all tab thing under policy Closed
I have Purchased Byjus course of ***** rs And I returned under ** days according to policy . Everything clear in rupees **k ,I have paid *k instantly with phone pay ( I have proof) and Byjus counsellor open a unsecured loan without informing u...
Aug 01, 2024 by Saksham Singh