KRISHNA BHAVAN HINDU HOTEL - Burt food recieved with foul smell

This is to inform you that I ordered VEG KOLHAPURI from KRISHNA BHAVAN HINDU HOTEL (Byculla) when I received my order I was shocked to see that the order was packed in a thin plastic bag and on top of that my order was burnt and there was a foul smell inside the food. That's a serious issue as it is related to food and it's really disgusting that your customer service offers a coupon of **/- in the name of compensation. Does it even make sense? Does that coupon cost more than life? I want VOXYA to look after this issue very strictly and take the required action against the restaurant (KRISHNA BHAVAN HINDU HOTEL) or else I'll take this matter ahead.
Also, I've attached the pictures of my order, kindly check.
Thank you!