Hotel JC Grand
- Booking of hotel Closed
Rajalakshmi Vijaykumar filed this complaint against Hotel JC Grand on May 22, 2019
This is regarding the portfolio of makemytrip hotels. With lots of expectations, we had booked a room in Hotel JC Grand for our stay on **st May **** in Kodaikanal through MMT. They have a few hotels in their portfolio which they don't even check the amenities and location. That hotel doesn't have an intercom facility, drinking water, service providers and on top of all there is no lift. Our room was on the third floor and there is no lift in the hotel. The worst of all the hotel owner is too rude. Isn't MMT responsible for such deplorable condition of the customer? MMT just promotes such zero class destinations also. Customer satisfaction is not an objective for MMT. Such a devastating experience. MMT could not make our trip memorable. It has just given a miserable experience.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Hotel JC Grand
Resolved
Frustrated? File a Complaint
Cleartrip
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K