Goibib Website - Booking ID Amount not refunded
Paramita Chandra filed complaint against Goibib Website on Sep 18, 2020
Booking ID: N*EZJMF*J
My Kolkata- Bangalore - Srinagar, Indigo flight dated **rd May ****, got cancelled due to country wise lock down situation. In May ****, Indigo refunded the complete booking amount to Goibibo as I booked ticket through Goibibo Website.
Since then I am chasing Goibibo for refund of the amount which suppose to be credited in my original mode of payment but till date they have not yet refunded the amount.
I have attached the Snapshot of Goibibo APP, where it mentioned that the refund had been initiated and the amount (INR ***** ) would be reflected in account (Citi Credit Card ****) by **st August ****, which did not happen so far (**th September).
I logged a complain in their official complain register portal (# Ref. RES*******) on *rd September **** at **:** PM IST but till date there is no response.
Almost **/** times tweeted from my Tweeter Account @PulakRoy_ccu but they did not took any action.
I would like to request you to look into the matter, they are simple cheated many consumers like me.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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