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BOAT - Boat headphones not returning after collection

Sabbyanuj Maji filed complaint against BOAT on Jun 17, 2021

My Boat headphone was not working. It was within warranty. They collected my product. But after ** days of the product being reaching at their office, i am not getting any response from them. Kindly refund my amount or give me a headphone that is without any defect or replace my earphone with a new one. Please don;t harass customers. Please respond. My Ticket details can be found below :
https://support.boat-lifestyle.com/?ticket_no=*******
Please help me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

BOAT

390

Total Complaints

223

Total Resolved

57.18%

Consumer Satisfaction

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