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Honda Two Wheelers - Bike issue not resolved

Akash Chaudhary filed complaint against Honda Two Wheelers on Apr 14, 2019

Last year after getting my bike cbr***r serviced from JKM Leela Honda Rakesh marg Ghaziabad. It started to make a disturbing noise in the engine. I went to service centre they changed a few parts but the sound started to come again after ** km riding from September **** to * April ****. My bike is not ridden more than **** km because it's not working and had been to the service centre more than * times. It every time costing me above **** to ***** and on * April just after coming from service on *nd April my bike stopped working midway after *** km ride only which left me standing alone mid highway in the night at * am. In March also it stopped working while riding just after *** km after service. Since * months my bike is standing for more than * months because the service guys are not able to repair it or are doing a scam to extract more money every time from me. In these months I not only lost my money which went for no use because the bike isn't working but also did a severe loss to my profession. As I am a travel influencer won many competitions for my travel stories but after last year September, I wasn't able to travel anywhere because of Honda service. Please help me. Now when I asked them to give my service record, they hidden *, * times service record from the list also. Luckily I had a bill of *-month-old to prove this. Now their staff is not talking properly even after complaining about Honda online. Their service centre is not able to solve my problem. I want answers how an above * lac bike can't even run *** km after getting it repaired from service centre for over * times. I am in serious trouble because of this scenario. I have cancelled many plans for the ride because of this and now I don't know what to do.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Honda Two Wheelers

14

Total Complaints

7

Total Resolved

50.00%

Consumer Satisfaction

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