Ola Cab Ola Money - Being harassed to pay twice for the same ride
S Vohra filed complaint against Ola Cab Ola Money on Nov 22, 2020
This is with regards to an Ola Outstation ride I took on ** Oct. ( CRN **********)
My bill was for Rs ****. I paid rs *** using Ola Money and the balance was paid to the driver directly thru Google pay.
Calculation of money paid - Rs *** (Ola Money which was already there in my Ola Money Wallet + **** via Google Pay to the Ola driver).
Total paid - Rs **** (The payment included the final Ola bill of Rs **** + Rs *** toll tax paid by the driver) enroute. I have the proof of the payments made.
I have been writing Ola Support and Ola Money explaining to them that the payment has already been made. I have also shared the google pay screenshots with them but to no avail.
I am being harassed with calls and msgs to clear my Ola Money dues....on a daily basis inspite of me reaching out to them on email / twitter / phone calls.
Pls find attached screenshots of the payment made to the Ola Driver and I hope this will bring an end to the harassment.
I have been writing to Ola since * Nov but all in vain
I request you to pls help me sort this out
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