Swiggy Bundl Technologies Pvt Ltd
- Being charged cancellation fees without any fault Open
Garima Gupta filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Jan 26, 2021
Resolution Demanded:
Apology
Refund
Replaced
Damages
I had placed an order through Swiggy with order number *********** the application showed that the delivery executive has reached my location so I tried calling him for getting the ordered delivered but he never picked up the call and later cancelled my order. I contacted Switty Customer Support over chat service regarding the same and they mentioned that I was not reachable over call msg and email even Swiggy back-end team tried calling but all this is a mere false information no calls ever received from a anyone. Now when I am placing a new order I am being charged cancellation fees even though it's not my fault. Now Swiggy is giving me a coupon of **% value but not waiving off the cancellation charges. I want a full waiver of the cancellation fees being levied on me.
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Swiggy Bundl Technologies Pvt Ltd
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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