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Sanjay Kumar filed complaint against Waaree Energies Limited on May 8, 2023
The batteries were not giving proper backup. After several calls and raised tickets service engineer came on **-March-**** and examined the * batteries and informed that three batteries have to be replaced.
But unfortunately after several customer support calls raised tickets ,what we got was just assurance and no resolution.
NOTE-We bought the setup with the batteries in June ****, and have a warranty of * years hence these batteries are in warranty. We are facing a loss of ** units per day at the rate of * Rs per unit.
Battery Numbers
*)*****BF**X***--Need to be Replaced
*)*****BF**X***
*)*****BF**X***---Need to be Replaced
*)*****BF**X***
*)*****BF**X***--Need to be Replaced
*)*****BF**X***
*)*****BF**X***
*)*****BF**X***
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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