Bajaj Finserv
- Bajaj Finserv Hidden charges as Insurance policy Credit Vidya Fee Flexi Fee Touchfree Fee Open
Mohammed Imrose Shariff filed this complaint against Bajaj Finserv on Aug 11, 2022
I have taken a Personal Flexi Loan from Bajaj Finserv. I wanted Rs. *,**,*** as loan. They manipulated me and said that I am eligible for a loan of Rs. *,**,*** and they will disburse *,**,*** into my Bank account and remaining amount will be in my Bajaj wallet and I can take that amount anytime I want. I told them multiple times that I need only Rs. *,**,***. But still somehow they convinced me to take the full amount of Rs. *,**,*** and the interest of **.**% would be charged to only Rs. *,**,*** that I will receive in my Bank account. I agreed to that and they said I have to a premium amount for Insurance policy for the loan and the sales executive said that the insurance amount would be part of interest amount and I need not pay for Insurance premium separately. So, as far as they explained it to me, Rs. *,**,*** is my principal amount and Rs. **,*** would be my interest amount. Now, after getting the loan in the statement it is mentioned that my principal amount is Rs. *,**,*** and the interest rate is **.**% per annum on Rs. *,**,***. They have added **,*** as insurance, *,*** as credit Vidya fee, **** as Flexi fee, **** as touchfree fee, **** as processing fee, stamp fee as Rs. ***
So overall, they charged me with Rs.**,*** as extra without giving me any proper details.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Bajaj Finserv
Resolved
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