Suzuki Motorcycle India
- Bad service and refusal of extended warranty Open
I am ** years old. Scooter mileage till now only **** km (around). Carrying services as per schedule meaningless if my scooter is under extended warranty but not eligible. Please help to refund my ₹***.
The emails received from service centre enclosed
From: PADMAJA SUZUKI MVP SERVICE <firstname.lastname@example.org>
Date: ** May **** at *:**:** PM IST
Subject: Re: Case creation: Email CAS-*****-R*M*N* Service
Dear Sir, As per the extended warranty policy your vehicle is not eligible for availing EW due to improper services. (time to time)
For the eligibility of extended warranty kindly refer to your extended warranty booklet of the page no: * & **. Please find the attachment for your reference.
Kindly contact undersigned for any assistance in future.
On Tue, May **, ****, at *:** pm PADMAJA SUZUKI MVP SERVICE <email@example.com> wrote:
As per our records extended warranty for your vehicle is in live only up to (**-**-****).
The extended warranty will be applicable to the affected spare parts as per the terms and conditions only. In time service record will be calculated.
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