Lazypay
- Auto Debited EMI for a Foreclosed Loan Open
Vandana Kurichh filed this complaint against Lazypay on Jul 14, 2023
Resolution Demanded:
Refund
Damages
I foreclosed my Loan on **rd May'**** with Lazypay but Again an Auto - Debit was made on my Account on **nd June ****. I sent an Email to your team informing them that an Amount of INR-****(Rupees One thousand Nine Hundred and Ninety-five Only) has been Debited. They Raised a Ticket Number and Suggested me to wait.
I waited for * weeks and I spoke to an advisor who informed me that A Ticket has been raised and advised me to wait.
Since then I have been following up and they are not telling me how long I have to wait to resolve this issue. Instead, they Put me on Mute and then Hang up.
I have a list of the last few advisors who I spoke to. They Hung up on me after listening to the Issue. When I ask for a Supervisor Call, They Just give me a missed call.
They tell me every time that I don't have a choice but to wait for infinite time.
It has been a disappointing experience for me. It's really disheartening.
I have been following up for the past *.* months & grievance Department is not Helping. You are my Last Hope
Please Help
Are you brand?
Are you Lawyer?
Lazypay
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
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