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icici bank - Auto Debit Related

Aniket Ghosh filed complaint against icici bank on Feb 20, 2023

Payment of a Rs ***.** has been auto-debited from my account. This has been deducted to pay for a credit card that is not owned by me. I don't have icici or any other bank credit card with me. Still, this payment has been made to one different customer by the bank system. Now, the bank is refusing any complaint on this and also not refunding the amount.
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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

icici bank

76

Total Complaints

30

Total Resolved

39.47%

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