Asus India
- Asus is Unable to Resolve the problem Want Replacement Open
Yash Kikani filed this complaint against Asus India on May 07, 2021
Resolution Demanded:
Replaced
i have purchased Asus TUF FX*** Gaming Laptop from Sarthana Croma store Surat, Gujarat.
From the very start i have encountered Blue Screen Issue Because of which the laptop used to Reboot Randomly and I end-up loosing all the work on which you are working on.
i Complained Asus about the same and i Was chilled as i had extended the warranty to * Years. The Onsite warranty Facility was Excellent and the local service center guys are also Great.
BUT, the problem did not resolved, so i raised complaint again..... same results. I have raised complaints more than **-** times if not more and Every time They take my laptop to the service center they FORMET the whole laptop and i have to Back-up and Restore each time...
the service center guys done their best to resolve, Even they have Replaced the Whole Motherboard but, i am still encountering Blue Screen more than * times a day and continuing loosing my work as to Graphics and Coding.(though I'm not claiming any Monitory losses which certainly happened and i have proof because of loosing all that work)
I'm done taking back-up now...i want my laptop to be replaced.
Asus being Huge company They should Understand that if they ARE UNABLE TO RESOLVE PROBLEM.....they should REPLACE THE PRODUCT!
there's no other way out.
Are you brand?
Are you Lawyer?
Asus India
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
Related Complaints
Asus India - Ms word not working Closed
Suddenly my ms office has stopped working.i am not able to use it....
Oct 26, 2023 by Anjalli desai
Asus India - gmail com Closed
Hi, I registered on https://www.asuspromo.in/ to avail extended warranty for my newly purchased ASUS gaming laptop within their offer period. This request was rejected, stating the registration was not done in ** days from the date of invoice....
Aug 30, 2022 by Nikhil Mohan Satam
Asus India - Asus rog 5 multiple motherboard failures Closed
I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...
Dec 22, 2021 by Harish S
Asus India - Asus india not refunding my money Closed
I bought the Rog* model( AS ZS***KS)from flipkart on may**th this year Which is under warrenty after using it for around * months the phones Wi-Fi and hotpot stopped working all of a sudden after that automatically shutting down and then on t...
Nov 21, 2021 by Ankit Ranjan
Asus India - Phone not repaired and refund not provided Closed
Sir, I have purchased Rog Phone * and got delivered on *nd May and after using it for hardly * months and few days I got a hardware problem and problem was that its hotspot and wifi weren't turning on and after complaining they told me to visit...
Sep 07, 2021 by Harsh Raj