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Rahul R Upadhya filed complaint against Astropay on Nov 14, 2022
First I had placed an order twice using upi for Rs **** each on **/**/**** amounting to Rs ****. After contacting customer support of astropay on their whatsapp number +** **** ****** they guided me to deposit additional Rs **** for reflecting Rs ***** in my wallet. After doing so by adding Rs **** i.e making Rs **** on **/**/**** and Rs **** on **/**/****, the same was confirmed by them and they said the amount could not be added to wallet, the same shall be refunded to my bank account.
After receiving the bank details they are not responding to any of my messages and the amount of Rs ***** has not been transferred to my bank account.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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