- Amount not refunded - Tikona Open
My account braodband User Id - ********** was disconnected on ** May ****. Firstly, the company did not intimate me of the refund, they sent a mail for * amount refund. Then after calling n number of times, they found that I have a refund due of *** and on * July ****, I received an email for full and final settlement of refund of INR *** which would be delivered by cheque within ** days of the receipt of the email. I kept on calling the customer care for the status and was told that it would get delivered in ** days. On * August ****, when I called up again so then after a lot of rough talk I was being told that due to some technical issue the cheque has not been prepared, and we are following up. And I receive an email again on that day that in ** days o would receive the cheque. Now, my point is if I followed up through out they did not had any issue and on the last day the issue popped. Now, what is the guarantee that I would receive the cheque. How could I trust them. I am fed up of calling the customer care and explaining them again and again the same thing. Kindly help me out, as seeing this how would we get into a digital era where are consumers are cheated and are at the mercy of such companies. No one to reach out, no point of contact.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
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Tikona - Tikona fraud Closed
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