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easemy trip - Amount got debited ticket was not booked

Surbhi Sharma filed complaint against easemy trip on Nov 4, 2021

tired to book a flight ticket from Hyderabad to Chandigarh at **:** a.m. ** October , **** for two passengers. I made a payment using NetBanking and the amount got debited but there was no redirection to booking confirmation page on the app(which usually occur on successful payment), and when i called the customer care they said they didn't receive any money and the ticket is not confirmed.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

easemy trip

23

Total Complaints

16

Total Resolved

69.57%

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