- Amount deducted from Credit card saying that they are refunding the amount ^Closed

Shesagiri Taminana filed this complaint against Naukri com on Apr 11, 2021

I got a call from Naukri.com, he asked me how is the paid service offered to you. I have placed my profile in Naukri.com and paid Rs.**** for fast forward service. So i said after * months also i am not getting any calls this service is waste, then he said he will refund the amount to my credit card. I said my Credit card which i used for this service is blocked, then he asked me to use another credit card. First he sent me the link to my phone https://refunds.naukri.com he asked me to click on the link and enter Rs.**** which he is going to refund to me. I entered the amount and clicked on refund button, then he asked me to enter the card details and he said as soon as you get the OTP within ** secs enter the OTP. I entered the card details and entered OTP and Rs.***** deducted from my credit card. When i told him instead amount getting refunded the amount deducted from my card. Then he said sorry your money got stuck in payment gateway and if you want the refund i will refund in * transactions, again he asked me to enter Rs. **** and again this amount got deducted from my account. Immediately we received call from RBL and they said this is fraud call and asked to disconnect the call. We raised a complaint against Naukri with the bank and we will raise an FIR also with police.
Request you to refund the amount which has been deducted from my card.

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