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Byjju s Claases - Admission canceled but fee not refunded

Sharmila Reginald filed complaint against Byjju s Claases on Sep 8, 2021

Hello Sir
This is regarding the product purchased with BJYUS Under order no.SO-**************** (Student Name: Rishon Paul) was purchased on **th May **** via bank transfer. Whereas the product got activated on *th June. I found this product will not suit my expectations and wrote emails for cancellations and try to call them many times. On *th June i wrote for cancellation and someone triedd to call me back but unfortunately, i was not able to attend the same, Henceforth I started TO call back but none of the team reverted back either for my call or email. I have tried my level best to reach them but no one is committed to their responsibility. I felt very disappointed to experience in the field of education. I have attached the copy of emails that i wrote for the cancellation team Byjus. Kindly accept the complaint and assist to get the refund back Rs.***** towards this package. My email: Sharmilaa****@gmail.com. Please write to this email for further communication. I kindly request to do necessary actions to get back my refund.
Thank you
Sharmila Reginald.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Byjju s Claases

24

Total Complaints

15

Total Resolved

62.50%

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