Parimatch - Account hack and account block with false verification

Rajesh S Agadikar filed complaint against Parimatch on Nov 26, 2024

Hi myself Rajesh from India
My Parimstch account number is *********
I was not aware of verification
On **-**-**** I won Rs **.** lakh INR in my account once I checked for withdrawal it was not appearing since my account was not verified
Since I was in holiday this time for verification I need to go for my home and do it
In mean time someone hacked my account and created forgery documents and took account verification from Parimatch
When I usually login with my credentials
It was showing details entered are incorrect
I was shocked somehow I tried to figure it out
Then I got to know someone is hacked
With all my efforts I only voluntarily requested for temporary block and withdrawal block from till date it’s not resolved and my account is stuck
Kindly help with this

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Parimatch

338

Total Complaints

180

Total Resolved

53.25%

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