Kent Waterpurifer
- 9500 rs bill after 14 months of installing for service Open
Pronnoy machaya filed this complaint against Kent Waterpurifer on Feb 19, 2021
Resolution Demanded:
Refund
Replaced
I bought the water purifier in September **** and it was installed at my residence in october ****. I paid almost Rs **,***/- for the system at that time. I wasn’t intimated about the service interval from the company . Now after ** months as on **/**/**** , the system was continuously beeping and I called their customer care. Once they arrived and examined, They said the pump, board, auto pure, smp, filters need to be changed. They charged me Rs **** for the entire job.
Now my concern is that the company knows all the details of the customer and is obligated to intimate me when periodic maintenance is due which they haven’t. It makes me doubt the credibility of the brand and their product and service.
Are you brand?
Are you Lawyer?
Kent Waterpurifer
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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