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How to apply for a Police Verification Certificate online in Karnataka using Seva Sindhu Portal?

Table of Contents

What is Seva Sindhu Portal?

The government of Karnataka started an initiative in 2017 to deliver doorstep Government services to its citizens. The Government combined various delivery channels and service centres, like Common Service Centres, Karnataka One, Atalji Jana Snehi Kendra, Bapuji Kendras and Bangalore One, which aimed to bring all these services on a single platform.

The ultimate goal of Seva Sindhu is to provide paperless, faceless and cashless services. With time, it is becoming one of the hassle-free services in the state by reducing the turnaround time and opportunity cost.

Since the police stations in Karnataka shut down due to COVID-19, people were scared and unable to get the Police Clearance Certificate (PCC) or other services. Due to this, the Government of Karnataka came up with a solution to launch eight types of police verifications via the Seva Sindhu Portal. Now, there is no need to go to the police station to get a certificate.

These eight services are:

  1. Police verification certificate (PVC) for various institutions or companies.
  2. Police approved antecedent verification certificates for marriages.
  3. PVC for any training or apprenticeship in any Public Sector Undertakings (PSUs) or for trainees/workers that work daily in Government Institutions.
  4. PVC for individuals that will work as a coolie/loader/ Class IV security staff/ supervisor at the airport.
  5. PVC (antecedent verification) for Central/State Government employees
  6. PVC for household workers such as maids, gardeners, etc.
  7. Service verification
  8. PVC for going abroad for studies or immigration (study VISA, and not tourist VISA)

How to get a PCC/PVC from Seva Sindhu Portal?

Step 1:- One must visit the main Seva Sindhu Portal at https://sevasindhu.karnataka.gov.in/Sevasindhu/English to initiate the application. The above link is for the English page; one can use the Kannada page for the same.

Step 2:- Click on the blue button of the Department and Services tab in the menu bar.

Step 3:- The list of all departments is visible until page number 6.

Step 4:- Choose page number 4. Click on the fourth option in the centre row- Karnataka State Police. All the options under this tab are now visible.

Step 5:- Now, choose the type of certificate you are looking after.

Step 6:- One can see all the details displayed on the screen like eligibility details, documents required, application fee, delivery time, the procedure for applying, etc. Click on Apply Online.

Step 7:- You are redirected to the login page, where you have to create an account on the portal using your Aadhaar card from the DigiLocker service.

Step 8:- After creating the account, log in to the portal using your login ID and password. An OTP is generated on your registered mobile number for validation.

Step 9:- Insert all the required details and documents on all the pages carefully.

Step 10:- Once inserted, check the details thoroughly and click on submit.

Step 11:- After internal verification, your registered mail ID receives a digitally signed certificate, and your registered mobile number also notifies you for the same.

What is the difference between PCC and PVC?

The Police Clearance Certificate is an essential official document required by the people residing in India or Indians, who come from foreign lands, to identify their criminal records, if any, they might have against their names. The Indian Police or an authorised Indian Government organisation issues the PCC.

PCC is provided only after police verification. The police have to verify the applicant’s residential status, VISA or immigration status and employment status to provide a valid certificate for which the applicant has applied. The key parameters that the police verifies manually are the criminal records and address of the applicant.

What are the documents required to apply for PCC?

Many applicants wish to go to Emigration Check Required (ECR) countries for employment purposes. ECR countries include the United Arab Emirates, Afghanistan, Oman, Yemen, Kingdom of Saudi Arabia, Indonesia, Sudan, Qatar, Kuwait, Syria, Bahrain, Thailand, Malaysia, Lebanon, Iraq, Libya, and Jordan. They need to submit these documents to obtain PCC:

  • Old passport in original and self-attested two photocopies
  • Present proof of address
  • Self-attested copy of employment contract with the foreign employer
  • Copy of valid VISA

The applicants, who are emigrating to non-ECR countries, have to submit the following documents:

  • Old passport in original with self-attested photocopies
  • Proof of address
  • Proof of residential status, employment contract, or long term VISA for immigration.

Family members, who are dependent on other family members for residing/emigrating in/to both ECR and non-ECR countries, need to submit the following documents:

  • Old passport in original with self-attested two photocopies
  • Proof of address
  • Sponsorship declaration by the person who is sponsoring the emigration of the PCC applicant.

What if I am questioned regarding PCC by the foreign authorities?

The applicant must have a PCC for submitting it to the Foreign Local Government. Generally, PCC is valid from 6 months to a year, but one can check the status by visiting their state’s official police website or the passport website. The registered mobile number gets regular updates. So, one has to track the notifications.

How much time does it take to receive the PCC? How can I track the status?

It takes around 2-3 weeks to get the PCC. One can track the status using the Application Reference Number on the main webpage of Seva Sindhu Portal or the updates provided regularly via SMS and email.

What are the modes of payment?

One can pay online using a debit/credit card or net banking, or offline through challan. The offline mode takes time to update the status, while the online portal updates the status instantaneously if the payment is successful.

Seva Sindhu Portal is not working. Can I apply for the PCC/PVC from another website?

One can apply for the PCC using the Karnataka One web portal. Visit the official webpage here: https://www.karnatakaone.gov.in/Info/Public/PoliceVerification and sign in. Follow the steps as indicated on the webpage for getting the PCC.

If this website is also down, one should contact the centre of Seva Sindhu Portal at 8088304855 / 6361799796 / 9380204364 or 9380206704 from 9 a.m. to 6 p.m. (remains closed on public holidays), or mail them at sevasindhu@karnataka.gov.in.

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