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December 27, 2024December 27, 2024

How To Resolve Intellipaat Complaints: A Step-By-Step Guide

Intellipaat is one of the most popular e-learning platforms in India, offering a wide range of courses in trending domains like AI, cloud computing, DevOps, data science, and more. However, like any company, Intellipaat also faces occasional complaints about its services.

If you are looking for How To Resolve Intellipaat Complaints, don’t worry – there are options available to get your problems resolved.

Understanding Common Intellipaat Complaints

Some of the most common complaints against Intellipaat include:

– Course quality not being up to the mark

– Incomplete or outdated course content

– Issues with instructors and mentor support

– Problems accessing course materials

– Non-receipt of course completion certificate

– Billing and refund issues

Most complaints are around course quality, content, refund or access issues. Complaints typically arise when Intellipaat updates its curriculum or phases out certain courses.

How Long Does Intellipaat Complaint Resolution Take?

Intellipaat aims to resolve most complaints within 5-7 working days. However, some complaints involving refunds, loan settlement, content updates, or instructor issues may take longer – around 15-20 days.

If your complaint requires technical work or coordination with multiple teams, allow Intellipaat some additional time to investigate and fix the problem. Stay in touch with their support team to track resolution progress. But if your Intellipaat complaint is about refund issues or loan settlement, it is suggested to act immediately to save your CIBIL score.

Step-by-Step: Filing an Intellipaat Complaint

If you face any problems as an Intellipaat learner, first file a complaint directly with their support team. Here is the standard process:

Visit the Intellipaat Support Page

Intellipaat provides 24×7 support through email, phone, WhatsApp, Telegram, and live chat. Access all contact information on their Support page.

Select the Right Contact Option

To get faster assistance, use the phone, live chat, or Telegram/WhatsApp contact options. For less urgent complaints, you can send an email and expect a response within 24 hours.

Provide Relevant Information

When contacting Intellipaat support, provide complete details like your registered email ID, course details, order ID, etc., along with a description of your complaint. Providing as many specifics as possible will allow for quicker resolution.

Follow Up Regularly

After registering your complaint with Intellipaat, follow up with them proactively for updates instead of waiting passively. Send polite reminders if you do not receive any response within 2-3 working days for your complaint.

Escalate if Needed

If your Intellipaat complaint remain unresolved despite repeated follow-ups, demand to speak to a manager via call or email. Be polite yet firm and state you need higher intervention to get your issues addressed.

How to Resolve Intellipaat Complaints

Besides the direct complaint process, there are a few other ways to seek redressal if you face problems with Intellipaat:

Raise your Voice in Social Media

You can use Social media platform like X.com to reach to company officials and get quick attention in your complaint. You can search for persons sitting at higher management by company name and then tag them in your post. Do not forget to include proper hash tags and mentions if you really want some action in your complaint.

Post on Intellipaat’s Facebook Page

Intellipaat has an official Facebook page with over 630K followers. You can post about your complaint here, but ensure you are polite and factual in your post. Their social media team is quite responsive and aims to resolve highlighted issues quickly.

Use Voxya Consumer Forum

Voxya is India’s leading consumer complaint forum. If communication with Intellipaat fails to solve your problems, file a complaint at Voxya for free. Your complaint gets published online and shared with thousands of people, creating pressure for redressal. Intellipaat has responded to most Voxya complaints positively so far.

Conclusion

When it comes to how to resolve Intellipaat complaints, first reach out to their support team directly regarding any issues you face. While Intellipaat’s support is generally responsive, if your queries remain unresolved, don’t hesitate to escalate further on consumer forums like Voxya.

The online consumer complaint platform allows you to file grievances regarding Intellipaat’s service, track their redressal status, and enable consumer authorities to intervene for satisfactory settlements. Utilizing such channels can help fast-track resolution in case Intellipaat’s own channels fail to promptly address your issues.

If you do not get any resolution in your complaint, you should file a case in Consumer Court through an experienced consumer forum lawyer.

We hope this guide helps in answering how to resolve Intellipaat complaints and it gives you more clarity on resolving Intellipaat complaints through proper channels.

Also Read- https://voxya.com/stories/resolve-complaints-against-miles-education/

December 6, 2024January 5, 2025

Maha Kumbh Mela 2025: Dates, Safety Tips & Guide

The Maha Kumbh Mela is one of the largest religious festivals in India, celebrated every twelve years. In 2025, Maha Kumbh Mela will take place in Prayagraj (Allahabad), Uttar Pradesh, from January 13 to February 26 2025.

This religious festival attracts millions of pilgrims who come to bathe at the sacred Triveni Sangam, where the rivers Ganga, Yamuna, and the mythical Saraswati meet.

The event is not only a spiritual journey but also a cultural celebration in Hinduism.

Maha Kumbh Mela 2025 promises to be a historic gathering that not only showcases India’s rich spiritual heritage but also brings together people from diverse backgrounds in a celebration of faith.

In January 2025 millions of Devotees are expected to attend this grand event, filled with devotion, culture, and religious spirit.

Important Bathing Dates for Maha Kumbh Mela 2025

Knowing the relevant bathing dates and planning your visit around less crowded times can enhance your experience. Here are the important dates for taking holy baths during the Maha Kumbh Mela 2025:

Holy bath on Paush Purnima on January 13, 2025
First Shahi Snan (Royal Bath) on Makar Sankranti on January 14, 2025
Second Shahi Snan on Mauni Amavasya on January 29, 2025
Third Shahi Snan on Basant Panchami on February 3, 2025
Holy bath on Achla Saptami on February 4, 2025
Holy bath on Maghi Purnima on February 12, 2025
Final Snan on Maha Shivratri on February 26, 2025

These dates are significant as they are believed to be auspicious for taking holy baths. It is beleived that taking holy baths cleanse sins and promote spiritual liberation (Moksha).

Significance of Maha Kumbh Mela

The Maha Kumbh Mela is rooted in Hindu mythology. It celebrates the victory of gods over demons during the churning of the ocean for nectar. The event is an opportunity for devotees to seek forgiveness and spiritual purification through sacred baths.

The Mela features various rituals and ceremonies, including:

Processions of ascetics and saints.
Traditional performances and cultural activities.
Special rituals led by holy men known as Naga Sadhus during the Shahi Snan.

Preparations for Maha Kumbh Mela 2025

The Uttar Pradesh government is making extensive preparations for this grand event. Key features include:

A budget of approximately ₹6,382 crores for infrastructure and safety measures at the Maha Kumbh Mela.
Enhanced healthcare facilities for devotees.
Digital innovations to improve navigation and crowd management.
A focus on cleanliness and environmental conservation.

What are the key bathing dates for Mahakumbh 2025?

The key bathing dates for the MahaKumbh Mela in Prayagraj are as follows:

Event	Bathing Date
Paush Purnima (Holy Bathing)	January 13, 2025
Makar Sankranti (First Shahi Snan)	January 14, 2025
Mauni Amavasya (Second Shahi Snan)	January 29, 2025
Basant Panchami (Third Shahi Snan)	February 3, 2025
Achla Saptami (Holy Bathing)	February 4, 2025
Maghi Purnima (Holy Bathing)	February 12, 2025
Maha Shivratri (Final Snan)	February 26, 2025

These dates are considered highly auspicious for taking a sacred dip in the holy rivers at the Triveni Sangam, believed to cleanse sins and promote spiritual upliftment.

How can I travel safely to Prayagraj for Mahakumbh 2025?

To travel safely to Prayagraj for the Maha Kumbh Mela 2025, here are some essential tips and information:

By Air: The nearest airport is Bamrauli Airport in Prayagraj, which connects to major cities like Delhi and Mumbai. Alternatively, you can fly into Varanasi Airport (120 km away) or Lucknow Airport (200 km away), then take a taxi or train to Prayagraj.
By Train: Prayagraj Junction is a significant railway hub with good connectivity. Special trains will be available during the Maha Kumbh Mela 2025, so booking in advance through IRCTC is advisable.
By Road: Prayagraj is accessible via state-run and private buses. If driving, the city is connected by well-maintained highways. Expect a one-way traffic system on major routes to manage the influx of visitors.

Local Transportation

Once in Prayagraj, various transportation options will be available:

E-Rickshaws and Shuttle Buses: The UP government will provide e-rickshaws and shuttle buses for easy travel within the Mela area. Approximately 550 shuttle buses and 20,000 e-rickshaws will operate during this grand event.
Local Buses and Auto-Rickshaws: These will connect different parts of the city and Mela grounds at moderate prices.
Cycle Rickshaws: A traditional option for short distances within the city.

What are the best times to avoid crowds at the bathing ghats?

Be aware that peak bathing hours can get chaotic, so it’s best to avoid these times if you wish for a calmer atmosphere. To avoid crowds at the bathing ghats during the Maha Kumbh Mela 2025, consider these best times to visit:

Early Morning: Arriving at the bathing ghats early in the morning is highly recommended. This is when crowds are typically smaller, allowing for a more serene experience. Aim to be there between 5 AM to 7 AM.
Non-Main Days: If you prefer a quieter experience, visit on non-main days rather than during the Shahi Snan (Royal bath) days. These days tend to attract the largest crowds due to their spiritual significance.
Late Afternoon: Another good time to visit is late afternoon, between 4 PM to 6 PM. Crowds often decrease as people start to leave after the day’s activities.

Safety Tips for Maha Kumbh Mela 2025

Plan Ahead: Book your travel and accommodation early, as demand will be high. Consider packages that include transport, stay, and meals to avoid last minute surprises.
Stay Hydrated and Healthy: Drink only bottled or filtered water, and eat from hygienic food stalls to avoid health issues. Carry a small first-aid kit with personal medications.
Be Mindful of Your Belongings: With large crowds, keep your valuables secure to avoid theft. Use waterproof bags for your belongings, especially if rain is expected.
Respect Local Customs: Participate respectfully in rituals and ceremonies. Seek permission before photographing people or events.
Comfortable walking: Keep warm cloths and comfortable shoes for walking long distances.
Track routes: Always have a charged mobile phone with GPS for navigation.
Check Hotel Review: Before booking accommodations, check recent reviews to ensure the quality of service and amenities.
Stay close: Book accommodation that is within a reasonable distance from the Mela grounds to avoid long travel times.

In case of any complaints, you can contact Mela Police by phone at 1944 or call Maha Kumbh Mela Helpline number 1920. You can register your lost and found complaints at the mela itself by approaching to Police booths on-site.

May 23, 2021August 3, 2021

8 Super smart tricks to resolve your consumer complaint?

Why do you need smart tricks to resolve your consumer complaint? I am sure you must be thinking.

Raising a voice against injustice will not fetch you any results, if you are just a common man in India. Indian consumers face a lot of struggle in getting their issues resolved as there are still no strict laws for defaulting brands.

You purchase a TV and if it does not work as advertised, then there is very less help available to you. Once you have purchased an item, the sales guy may even refuse to recognize you or may direct you to some pathetic helpline number of the company. After this, your nightmare starts.

You will be put in long queues and your ear may get pain listening to pre-recorded “waiting” messages. I am sure everyone of us has experienced this. It is a very common experience in India for customers and sadly we all have accepted this mistreatment being a tolerable Indian.

In this article we will talk about 8 super smart tricks to get attention of the company to get resolution in your consumer complaint. It will tell you how you can build pressure on the company and literally compel it to resolve your complaint. Keep reading this article to know smart tricks to resolve your consumer complaint:

Tricks to resolve your consumer complaint

1. Presales pressure
Before actually buying any product or service, convey a strong message to the salesperson that you have doubts about the after sales service of the company and so you do not trust them completely. You should ask him, in case of any problem who will solve your issue?

Tell him that you hate running to the support center or being in queue. This presale strategy may not fully work but this will put enough pressure on the sales guy. In the process of convincing you, he may give his own number or something extra, that can make you feel “special” later.

2. Over React
Assuming you have purchased the item and something is not working within the first few hours or days as it should have been. Now, is the time to over react! Yes, you have heard it correctly. Over reacting on a small defect may put enough pressure on the seller or company to resolve your complaint quickly. It is one of the best tricks to resolve your consumer complaint.

Just remind the seller that you were already aware before buying the item that this would happen as you do not trust the brand. In such situations, normally he will do everything to make you comfortable.

3. Talk like a Lawyer
If all the above tricks to resolve your consumer complaint have failed then you should start talking legal, even if you do not know anything about consumer rights.

Ask the company or its support executive to furnish every detail about the customer support process of the brand. Get details like company address, distributor name & address, company officials, nodal officers etc.

4. Contact Support & follow up
Lodge a complaint in the call center of the company for support and properly note down the date and complaint ID. Ask the support agent what would be the expected turn-around time for such complaints.

Do not follow up before the expiry of that turn-around period. If they do not resolve the issue within time, then you should call customer support again and update your complaint saying this is the second time you are calling.

Please note that updating the same old complaint ID is very important. Usually the customer agent will insist on closing the old complaint and creating a new complaint ID. But you should insist on updating the same old complaint with new details.

Repeat calling & updating your complaint till you get relief from the brand.

5. Shout without doubt
In my opinion this strategy is one of the best tricks to resolve your consumer complaint. If repeatedly updating your complaint and calling them again & again does not resolve your issue then you should start over-reacting once again on the support call. Start yelling and showing that you are frustrated enough to take strict action against the company.

But remember, do not curse the agent but curse the company!

Once you have put enough pressure on the agent, ask him to connect you to his supervisor on the phone.

In most of the cases, the agent will deny connecting you to supervisor and will tell you that there is no supervisor available at this time. But don’t get fooled by this. Keep on insisting that you need to talk to his supervisor.

Also, before starting this pressure game, tell the agent that you are already recording the entire conversation on your phone which can be produced as evidence later. This would be enough pressure for him to connect you to the authority.

6. Reach higher
If you are dealing with telecommunication, banking or insurance companies and if registering your complaint with the Supervisor does not fetch the desired results then your last resort in customer support would be to contact a higher authority like Nodal officer in your region.

Generally you can meet a Nodal Officer personally or contact them through phone or email. However, the phone number of these Nodal officers will almost never work and you will never get connected to the officer.

So, you should try sending email instead. It has been seen that sending a complaint through email to a Nodal officer generally gets some attention.

But please note that the Nodal officer will not entertain your complaint if you have not tried other support channels first.

Recently, Government of India has mandated all eCommerce companies to appoint a Nodal Officer to ensure compliance with the new rules on consumer protection as per Consumer Protection (E-Commerce) Rules 2020.

So very soon you will be able to reach out to Nodal Officers in the eCommerce stores also, if you are not satisfied with the progress in your complaint.

7. Start legal action
When all the tricks to resolve your consumer complaint have failed and if you are still not satisfied with the resolution provided by the Nodal officer, then the probability is that your complaint is complex and you may have to further pursue it to get better relief.

At this stage, you can send a well drafted legal notice to the company through your lawyer. The legal notice is usually sent to the company’s registered address.

When you send this notice through a lawyer, it puts enough pressure on the brand and conveys a message that you are seriously considering other options.

Usually, you will get some response (positive or negative) after sending a legal notice to a company.

8. Go Court
If even sending a legal notice does not work then there is a strong possibility that the brand is not ready to hear your complaint and is not interested in resolving the issue.

The only option left for you now is to approach the Consumer court or consumer forum in your matter. You can approach consumer forum online and file a case here.

When a case is filed in a consumer forum, it sends a very clear signal to the company that the consumer is willing to go the extra mile to get resolution.

Nobody wants to waste time & energy in fighting a case in court and the same is true with the company as well. So, mostly the company will try to settle the dispute out of the court which puts you in a better position to negotiate.

Please note that it is not required to hire a lawyer to file a case in the Consumer forum and you yourself can represent your case in the forum. But there is no doubt that in spite of knowing these smart tricks to resolve your consumer complaint, hiring an experienced & qualified advocate will get you better results.

If you do not have time to follow these tricks to resolve your consumer complaint yourself, then there is Voxya who can help you to get resolution in your consumer complaint. You can file a complaint and get resolution in your complaint easily.

June 18, 2020February 17, 2024

How to report unauthorised transaction in SBI?

Have you ever gone through the trauma of getting up in the morning and finding unexpected transaction messages in phone from your Bank saying that some amount of money has been deducted on account of buying something you didn’t purchase!

You don’t understand what has happened and how? Your world starts to fall apart as it was your hard-earned money.

Such instances have become too common in India, not only in SBI but almost in all the leading banks. According to a report by Economic Times, there have been 52,000 bank fraud or unauthorised transaction cases in India between March-December in 2019.

Obviously, the figures are quite alarming, right?

What is a fraud or unauthorised transaction?

A fraud or unauthorised transaction is when a transaction is performed using your banking details, but you did not perform it.

Recently CSITE (Cyber Security & Information Technology Examination) released a worrisome alert that over 1.3 million debit and credit card data of Indians is available for purchase on the dark web.

However, soon after this, RBI has informed all the major banks of India to tighten the security to minimize these fraud transactions.

What should you do when an unauthorised transaction happens in your Bank account?

If an unauthorised transaction happens in your bank account, you must follow the below mentioned steps:

Step 1. Inform your Bank immediately
Inform your bank within the three days of fraud. You can inform them via SMS, email, toll-free number, customer care, visit their website, or simply by visiting their closest branch.

Step 2. Analyse your Account activity
This step will be essential to analyze that where did you compromised your information and to keep a keen eye on the bank transactions in the statement.

Step 3. Change your Passwords & PINs
Without wasting a second, immediately change your online passwords and pins to prevent further fraud.

How to report unauthorised transaction in SBI account?

State Bank of India is the largest and oldest public sector bank in the country, with over 41 crore saving bank accounts and 50,000+ ATMs pan India. If you have noticed any fraud or unauthorised transaction in SBI account, then here is what you have to do:

1. Firstly, call SBI toll-free numbers 1-800-11-2211 and 1-800-425-3800 and report unauthorised transaction in SBI account.

2. Secondly, visit your SBI branch and inform them about the fraud in writing.

3. Thirdly, register an online complaint.

Here is a step to step guide on how to register an online complaint to report unauthorised transaction in SBI Bank:

Step 1. Visit the SBI website.

Step 2. Login with your net banking credentials.

Step 3. As soon as the home page opens, you will see the customer care option right on the top, click it.

Step 4. When it opens up, you will find a ‘click here’ option to report unauthorised transaction in SBI. Click it and lodge the complaint.

What are the common types of Banking frauds?

Unauthorised transactions are carried out in the following ways:

1. ATM Fraud: ATM frauds refers to fraud, where the fraudster uses the innocent user’s card details to withdraw the funds using the ATM pin for the transaction. ATM frauds can happen in the following forms :

i. Card Skimming: Card skimming is a fraud where electronic card data is stolen and then is used to produce inauthentic cards to withdraw the money.

ii. Cash Shimming: A foreign device is installed on the ATM to steal the data from the chip of the withdrawer’s card. The main target is to capture the data contained in the card.

iii. ATM Malware/ Jackpotting: A malware that takes control of the ATM functions, thereby allow fraudsters to take out the cash.

2. Credit Card Fraud: Credit card frauds happen when a fraudster steals the credit card information to make an unauthorised transaction in the name of the card beholder.

Fraudsters get their hands on the credit card information in the following ways:

I. Fraudster digs through the trash files to find the old receipts or statements that will include all your banking information and then will use the information to perform the unauthorised transaction.

II. A fraudster will take you to an unauthentic website where you would fill up your card details and then later would use the information to perform the fraud.

III. When you swipe your card at a store, your credit card details may get exposed, and you later notice an unauthorised transaction. You might wonder what happened? But by using cedit card skimmer, a frauduster can steal your information.

3. Phishing: Phishing is email trap where fraudster sets an email trap in the name of the bank or government asking for credentials. Later on, these credentials are used to penetrate your bank account.

4. CNP Fraud: CNP or card not present fraud happens when a fraudster uses your card details such as card number and expiry date to perform the unauthorised transaction via email or phone call.

5. Account Takeover: Account takeover happens when you mistakenly share your account details or your computer / mobile session with the stranger, and then they use the information to make a purchase online.

No matter what kind of fraud has happened but please report unauthorised transaction in SBI immediately. As per RBI guidelines, State Bank of India can only help if you act in timely manner.

Conclusion

It is advised not to share your bank details with anyone because the government and bank officials would never ask for the same. However, if something unfortunate happens with you, then do not hesitate to report unauthorised transaction in SBI immediately.

But if you are unable to get any resolution from Bank even after informing them about fraud or unauthorised transactions then you should File a Complaint at Voxya.com to take legal action and approach consumer forum.