Table of Contents
- What is a Slice card?
- How is it different from a credit card?
- How to apply for a Slice super card?
- Common issues while using the Slice super card
- How to file a complaint against Slice super card?
- FAQs
What is a Slice card?
With the growth in digitisation, several startups are leading the way towards a cashless economy. Amongst them, one is Slice. Slice is a Bengaluru-based student lending startup founded by Rajan Bajaj in 2016. It has over 3 million customers who use its cards as a financial instrument. It has a secure Non-Banking Financial Company (NBFC) license from the Reserve Bank of India.
It has now become one of the leading payments and credit card startups in India. It has also partnered with VISA to provide a zero-fee card to develop healthy financial habits amongst the youth.
How is it different from a credit card?
Credit cards charge for their annual maintenance or include some hidden charges. Slice provides zero-fee, no hidden and zero-annual charge credit cards. They provide valuable offers and rewards to those who use their cards to pay bills in grocery stores, shopping, fuel, food, and many more. They also have SPARK, a monthly offer zone in their cards, for more discounts and rewards.
How to apply for a Slice super card?
Step 1:- Read the terms and conditions here https://www.sliceit.com/terms and then download the Slice app from the Google Play Store or Apple store.
Step 2:– Login using your email ID and enter the mobile number.
Step 3:- Fill in the details as required, including your PAN card details. They will automatically synchronise your credit score.
Step 4:- Complete your KYC and add a delivery address where they can ship your card.
Step 5:- After you receive your card, activate it using the app and set PIN. Your card will be ready to use.
If the credit card facility is not in your city, then don’t worry. They are a startup and expanding their business. Hopefully, the facility will be available soon at your place. Currently, these cities have the facility- Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Greater Noida, Gurgaon, Hyderabad, Indore, Jaipur, Kancheepuram, Manipal, Mumbai, Mysore, Nagpur, Nashik, Pune, Surat, Thiruvallur, Vellore, and Visakhapatnam.
You can use the referrals of your friends to sign-up and get other benefits. You can also refer your friends to use Slice via your referral code. After they sign-up using your referral and make their first payment, you both will get some benefits depending upon the scheme they have at that time.
If you have any trouble while making a Slice account, find the solution here https://help.slicepay.in/hc/en-us/sections/900000341686-FAQs
Common issues while using the Slice credit card
- No OTP at the time of placing an order
- Failure during payment of Slice bill
- Not getting a refund after applying offer
- Unable to activate SPARK
- Unable to find offers and discounts
- Fake calls that ask OTP and card details
- Card is lost
How to file a complaint against Slice super card?
The customers must read their privacy policy in the first place before filing a complaint. If they disobey either of the policies, then the customer can file a complaint. Read their policy here- https://www.sliceit.com/privacy. One should beware of a fraudulent call or someone who asks for OTP/PIN/card details. No company asks for these details.
Method 1:- The user can visit the Help & Support section under the profile tab in the Slice app. Fill in the details of the issue and submit. One has to wait till they receive a reply.
Method 2:- Visit their help centre section on the official website here https://help.slicepay.in/hc/en-us and click on the yellow help tab shown at the right bottom corner of the screen. Submit the details of the problem that you are facing.
Method 3:- In case the issue does not resolve, one has to mail at help@sliceit.com using the support section in the app or directly mail them. They usually reply within 24 hours.
Method 4:- The user can also call between 10 a.m. to 6 p.m. Monday to Friday on 080-4709-6430 and address their concerns.
Method 5:- Slice is active on various social media platforms as well. You can address your issue on their official Instagram handle @sliceit_, or official Twitter handle @sliceit_. Wait till they respond to your query.
Method 6:- If the customer was cheated or faced any fraudulent activity from Slice, they have to report the case to the National Consumer Helpline here https://consumerhelpline.gov.in/. Call their toll free number 1800114000 OR 14404 and file a complaint.
Method 7:- If you can also try Voxya an online consumer complaint forum to resolve your Slice super card complaint with an optimal solution. Voxya helps consumers to get a replacement, refund, and compensation as soon as possible.
FAQs
Who can apply for the Slice card?
A student, salaried professional, or a self-employed person above 18 years of age can apply for the Slice card.
How to pay the bills?
One can pay the bills on or before every 5th of the month from their debit card, UPI or net banking.
What is the applicable interest rate?
The interest rate is fixed and is only applicable when someone places an order from the borrowed amount. One will receive the notifications at the time when they place an order.
What is account validity?
Account validity depends upon your timely payment and signifies the time till your account is valid. One can find the validity date under the profile section in the Slice app.
How to get a new Slice card if my card is lost?
One needs to block their card immediately from the app. Visit the card section > reveal card > security option > suspend card. After this is done, one can apply for a new card.
Where can I find their support page?
One has to visit the official support page here https://help.slicepay.in/hc/en-us to get all the information.