How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Dakshina Kannada District Consumer Court and Consumer Forum
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1st Cross
Mannagudda
Near Central Warehouse
Dakshina Kannada District
Mangalore 575003
Ph no.: 0824-2457498
Mangalore Central Railway Station Mangalore Central, Attavar, Mangalore, Karnataka 575001 Dakshina Kannada Consumer Forum / Consumer Court distance from Mangalore Central Railway Station is 3.7 km via KSR Road, consumer can reach just in 12 min. 3.6 km via via Kulur Ferry Road, consumer can reach just in 11 min. 3.7 km via via Bhojarao Ln, consumer can reach just in 12 min. Mangalore KSRTC bus station Bejai Main Rd, Lalbagh, Mangalore, Karnataka 575002 Dakshina Kannada Consumer Forum / Consumer Court distance from Mangalore KSRTC bus station is 4.1 km via KSR Road, consumer can reach just in 12 min. 4.0 km via via Kulur Ferry Road, consumer can reach just in 12 min. 4.2 km via Azizuddin Road/Bunder Road and Kulur Ferry Road, consumer can reach just in 14 min.
How to file a case?
Not satisfied with the product or services you bought?
Don't worry you can file a case in Consumer Forum to get refund, return or damages from the company.
1
STEP
File Complaint
Describe what happened, how you suffered, include company, evidence and your personal details
2
STEP
Reaching Out
Our team will find the contact details and will send email to company officials
3
STEP
Social Campaign
We start a social media campaign and ask you and others to support
4
STEP
Legal Notice
We draft professional Legal Notice and send to company via registered post
5
STEP
Consumer Case
We prepare & send documents to you for filling consumer forum case
FAQs
What is the Consumer Court / Consumer Forum?
Consumer Court is a special purpose court that deals with consumer complaints, disputes and grievances. Consumer courts were established to protect the rights of consumers in India.
Consumers can file a case against a seller or service provider if they feel cheated or exploited. The purpose of establishing a separate forum for consumer disputes was to ensure speedy resolution of disputes with minimum inconvenience and expense to consumers.
Who can file a complaint before a Consumer Court?
A case can be filed in Consumer Court by one or more consumers, any registered association, Central or State Government, or any representative of the consumer.
What type of cases can be filed in Consumer Court?
The consumer can file a case against the seller or service provider if he has suffered loss or damage due to :
1. Defective product
2. Deficiency in service
3. Unfair or restrictive trade practices
4. Harmful goods or services
5. Excess price charged
What are the types of Consumer Court?
As per the Consumer Protection Act, a complaint can be filed in:
2. State Commission at State level, if the value of goods or services is more than 1 crore but does not exceed 10 crores. Each State in India has one State Commission.
3. National Commission at National level, if the value of goods or services exceeds 10 crores. The National Commission is located in Delhi.
What is the procedure of filing the case in Dakshina Kannada consumer court?
You can approach Dakshina Kannada consumer court within two years from the date on which cause of action arises. Before approaching Dakshina Kannada consumer forum, you first need to send Legal Notice to the opposite party and give them 30 days to resolve the dispute. If they ignore your Legal Notice and do not reply or resolve within 30 days, then you can approach Dakshina Kannada consumer court.
For filing case in Dakshina Kannada consumer forum, you just need to mention all the details of the case, attach annexures and submit it in few copies. Normally three copies of these documents are required to be submitted - one for court, one is forwarded to the opposite party and one is for the complainant. In case the number of opposite parties is more then more copies of the case documents are required. Along with these case documents, you also need to deposit the required court fees for entertaining your consumer case.
What is the time limit for filing a case in Dakshina Kannada Consumer Forum?
The case should be filed in Dakshina Kannada Consumer Forum within two years from the date on which the cause of action has arisen. This would mean two years from the day the deficiency in service or defect in goods has arisen / detected. This is also known as the limitation period for filing a case in court.
What reliefs are provided by Dakshina Kannada Consumer Forum?
The Dakshina Kannada Consumer Forum can give direction to:
- Remove the defects from the goods;
- Replace the goods;
- Refund the price paid;
- Remove the defects or deficiencies in the services;
- Award compensation for the loss or injury suffered by the complainant;
- Discontinue and not to repeat unfair trade practice or restrictive trade practice;
- Withdraw hazardous goods from being offered for sale;
- Cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
- Pay for sum (not less than 25% of the value of defective goods or services provided);
- Issue corrective advertisement to neutralize the effect of misleading advertisement;
- Provide adequate costs to parties.
How Voxya helps in Consumer Complaints?
Voxya provides an online platform to resolve consumer complaints. We draft & send professional Legal Notice to opposite party and then further help consumers by preparing case documents to file consumer forum case. You can start by filing your consumer complaint here https://voxya.com/file-consumer-complaint
Do I need a lawyer for filing a case in Dakshina Kannada consumer court?
No, you do not need lawyer or an advocate to file a consumer case in Dakshina Kannada consumer forum. You yourself can approach Dakshina Kannada consumer forum and file case by submitting case documents. It hardly takes 2-3 hours time.
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