How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Gurgaon District Consumer Court and Consumer Forum
-
Vikas Sadan
Gurgaon 122002
Ph no.: 0124-2330220 09990442313
- View State Consumer Dispute Redressal Commission
How we resolve Complaints?
Not satisfied with the product or services you bought?
Don't worry you can file consumer complaint to get refund, return or damages from the company.
1
STEP
File Complaint
Tell us what happened, how you suffered, include evidence, company and your personal details
2
STEP
Reaching Out
Our team will find the contact details and will send email to company officials
3
STEP
Social Campaign
We start a social media campaign and ask you and others to support
4
STEP
Legal Notice
We draft professional Legal Notice and send to company via registered post
5
STEP
Consumer Case
We prepare & send documents to you for filling consumer forum case
Recent Cases
FAQs
What is the Consumer Court / Consumer Forum?
Consumer Court is a special purpose court that deals with consumer complaints, disputes and grievances. Consumer courts were established to protect the rights of consumers in India.
Consumers can file a case against a seller or service provider if they feel cheated or exploited. The purpose of establishing a separate forum for consumer disputes was to ensure speedy resolution of disputes with minimum inconvenience and expense to consumers.
Who can file a complaint before a Consumer Court?
A case can be filed in Consumer Court by one or more consumers, any registered association, Central or State Government, or any representative of the consumer.
What type of cases can be filed in Consumer Court?
The consumer can file a case against the seller or service provider if he has suffered loss or damage due to :
1. Defective product
2. Deficiency in service
3. Unfair or restrictive trade practices
4. Harmful goods or services
5. Excess price charged
What are the types of Consumer Court?
As per the Consumer Protection Act, a complaint can be filed in:
2. State Commission at State level, if the value of goods or services is more than 1 crore but does not exceed 10 crores. Each State in India has one State Commission.
3. National Commission at National level, if the value of goods or services exceeds 10 crores. The National Commission is located in Delhi.
What is the procedure of filing the case in Gurgaon consumer court?
You can approach Gurgaon consumer court within two years from the date on which cause of action arises. Before approaching Gurgaon consumer forum, you first need to send Legal Notice to the opposite party and give them 30 days to resolve the dispute. If they ignore your Legal Notice and do not reply or resolve within 30 days, then you can approach Gurgaon consumer court.
For filing case in Gurgaon consumer forum, you just need to mention all the details of the case, attach annexures and submit it in few copies. Along with these case documents, you also need to deposit the required court fees for entertaining your consumer case.
How Voxya helps in Consumer Complaints?
Voxya provides an online platform to resolve consumer complaints. We draft & send professional Legal Notice to opposite party and then further help consumers by preparing case documents to file consumer forum case. You can start by filing your consumer complaint here https://voxya.com/file-consumer-complaint
Do I need a lawyer for filing a case in Gurgaon consumer court?
No, you do not need lawyer or an advocate to file a consumer case in Gurgaon consumer forum. You yourself can approach Gurgaon consumer forum and file case by submitting case documents. It hardly takes 2-3 hours time.
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