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Zimave - Zivame zcoins became zero after failed transaction

Sheetal Katta filed complaint against Zimave on Oct 19, 2022

I ordered two bras from zimave first time(order number *********) which I returned back as it was not fit for me. Instead of money they used to give zcoins and when I made a purchase using zcoins suddenly the zcoins disappeared after the failed transaction(i was making online payment). After that i called on zivame customer care but strangely the number says that it does not exist. Please help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zimave

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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