Zimave - Zivame zcoins became zero after failed transaction
Sheetal Katta filed complaint against Zimave on Oct 19, 2022
I ordered two bras from zimave first time(order number *********) which I returned back as it was not fit for me. Instead of money they used to give zcoins and when I made a purchase using zcoins suddenly the zcoins disappeared after the failed transaction(i was making online payment). After that i called on zivame customer care but strangely the number says that it does not exist. Please help.
Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Riddhima Yadav on Nov 17, 2025
Zimave – I did not get my money refund from 5 monthsOpen
I ordered three products from Zimave on **th August, but two of them were not my size. I initially wanted to exchange them, but since the items were out of stock, I decided to return those two products. I handed ove...