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Banarasstyle.com - Wrong product sent

Apurva Sharma filed complaint against Banarasstyle.com on May 28, 2019

Banarasstyle.com — saree purchased online, order no. bs************. I'd ordered a saree online from the website banarasstyle.com. I paid *** Rs for the same and the saree that I've received is a completely different saree and a very cheap one looks like worth ***-*** Rs.
They have written on their site that they have an easy return policy. However, contact numbers provided on their website i.e. ********** and ********** are invalid. Also, they don't respond to mail or messages on FB messenger.
They are comfortably looting people's money and looks like doing some big fraud as so many people are commenting on their site for the wrong product delivered. They delete the comments within * hours and block the customer. That is what they have done with me as well.
I look forward to a solution to stop this fraud and prevent people from losing their hard earned money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Banarasstyle.com

20

Total Complaints

2

Total Resolved

10.00%

Consumer Satisfaction

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