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Shulabha creative - Wrong product received

Prakash Chand Shaw filed complaint against Shulabha creative on Feb 20, 2022

Hello!!

I had ordered for the *st time from your website and never expected such a blunder fraud. I had ordered for a saree, named as Actress Designer Black Color Ruffle Saree. So received the parcel with the same item mentioned on it. But when I opened the package then it was something else. It was a Kota saree which might cost around ***-*** and that too of different colour.

Is it the way you people are cheating with the customer. Now if possible please approve my return and refund my money. Again the contact number - **********, mentioned on the parcel is also incorrect. Totally waste of my money. If I don't get a refund then I am gonna a severe pain for you guys.

Annexure: unboxing video for your reference - https://drive.google.com/file/d/**VItew*M*Of*I*qJXiHcCCmCIMaHFdFB/view?usp=drivesdk

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Complaint Status

Resolution Demanded:

Apology letter from company

Shulabha creative

45

Total Complaints

32

Total Resolved

71.11%

Consumer Satisfaction

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