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Swetha H M filed complaint against Ajio Com on Aug 18, 2021
I ordered Calvin Klein black pant from Ajio. I received a different product. It was a jeans pant with Calvin Klein tag. I raised a return request immediately and shipped back the product immediately.
But the customer care team rejected my plea stating non Ajio product. This time the sent me back a track pant without any tags or anything.
I complained and followed up with them more than * month. But I didn't receive my refund. I was shopping from Ajio from * years. But after this incident I felt disgusted. How can they not look into customer request.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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