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School Gro - Wrong product received in damaged condition

JAINUL HALIDEEN filed complaint against School Gro on Oct 9, 2018

I have ordered a baby swing product on schoolgro.com

My order number is : ****
And the product I have ordered is :https://schoolgro.com/product/pgs-****/

And after nearly ** days of waitimg the product I have received was not the one I have received was a different product and also it was in the broken condition.
I have informed this and told to return the order and agreed to refund once receiving the order.

And now it has been more than a week since they acknowledged that they have received the return item. And I have asked several times yet not resonable reply from them.

And now they are blaming me for the broken product.

This caused so much hassle and misery since I placed the order.


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

School Gro

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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