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I Wear My Style - Wrong product received company is refusing to refund the money

Tanisha Kashyap filed complaint against I Wear My Style on Apr 9, 2021

My friend & I had ordered customized gowns from this online store. The product that we got however was different from the pictures posted on their website. Also the material of the cloth used was different. Upon raising this to the team, they kept telling us that the design is the same and cloth is the same. But in reality it is not. What they sent us was appeared to be a bad copy of a design they have uploaded on the website. They are refusing to refund our money because the gowns are customized. But they cannot send us just anything and expect us to accept it. Can you please help us out.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

I Wear My Style

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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