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Dora Vastra - Wrong product received and unable to refund

Palak Sahani filed complaint against Dora Vastra on Oct 16, 2025

I ordered a chinkari gown of grey colour. But they delivered totally different material which is not stitched. And when I want to refund their contact number are switched off and no reply on the email. Please help

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Dora Vastra

23

Total Complaints

15

Total Resolved

65.22%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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