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Home > Complaints > wrong product delivered

Fashion Garage - wrong product delivered

aastha kaushik filed complaint against Fashion Garage on Apr 7, 2018

I ordered a product from the site fashiongarage.in the product received is entirely different from what I ordered.
There is no reply from their customer support team the given phone number on site is continuously unreachable and they do not respond to any of the emails sent. I want to return the product and receive a refund, which on earlier enquiry they said is possible. The product was delivered on * April and I emailed and called their team the same day but there was no response, whereas the website promises to get back within ** hours. The product is non-returnable after * days as per website.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Fashion Garage

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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Shikha Singh on Apr 9, 2018

Fashion Garage – wrong parcel deliveredOpen

wrong parcel delivered.No body is picking customer care no. instead of * net sarees & * plazzo-kurti set ,they have delivered some useless dress.PFA.worst online site.wasted all my money. Ordered on *rd Apr'**. or...