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Eposhclothing.com - Wrong product delivered

Vijay raghavan filed complaint against Eposhclothing.com on Mar 30, 2018

I have ordered a grey denim jean in eposhclothing.com and my order no : ******* in the name of Amsa Gopal(my friend), when the delivery happen i was disappointed to see a wrong product was shipped to me...the wrong product is a jogger which is not even worth for the money i paid..... have came through all complaints in customer care but they are sending the same mails saying that they will send the original product within * days...but still i didn't get any update from the respective company, and also since i have paid through cash on delivery they are not ready to refund my amount......Please help me on this and get resolved asap...
i have enclosed the image of the jogger which i got delivered..
Thanks...

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Eposhclothing.com

3

Total Complaints

0

Total Resolved

0.00%

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