Myntra Designs Pvt Ltd - Wrong product delivered
Gaurav Sharma filed complaint against Myntra Designs Pvt Ltd on Jun 30, 2024
I have ordered Fila brand shoes from Myntra but they've delivered slippers instead, when I complaint against it to customer care they asked to provide images of wrong product delivered, which I had provided with an unboxing video in a separate email.
They just ate my time by asking ** hours sometimes ** hours in the name of investigation and when I called them again they said everything was ok from their side and they will not refund, so I insisted them to transfer the call to escalation supervisor and reinvestigate the case, but after *-* days they came up with same reply that everything was ok from their side and they will not refund my money.
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