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Mirza International Limited - wrong product delivered

Rakesh Ranka filed complaint against Mirza International Limited on Apr 5, 2021

I ORDERED RED TAPE MEN BLACK MESH WALKING SHOES SIZE* THROUGH MYNTRA. I GOT THE PARCEL ON *RD APRIL AFTER OPEN THE PARCEL WE SURPRISED THAT SELLER SHIP DIFFERENT MODEL WHICH I NEVER ORDERED, WHEN I REQUEST MYNTRA TO RETURN BACK THE WRONG PRODUCT THEY SEND DELIVERY BOY TO COLLECT THE PARCEL BUT HE REFUSED TO TAKE BACK THE PARCEL SAYING IT IS DIFFERENT PRODCUT THEN SHOWN IN THE PICTURES. WE SAID WE ARE RETURNING THIS DUE TO WRONG PRODUCT DELIVERED BUT HE REFUSE. WHEN WE CONTACTED TO MYNTRA THEY ARE NOT GIVING ANY SATISFYING ANSWER & PASSING THE TIME I DON'T KNOW WHAT TO DO ? I HAVE THIS PARCEL AS IT IS , IT IS RED TAPE PRODUCT BUT DIFFERENT MODEL .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Mirza International Limited

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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