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Zomato Bowls - Wrong product delivered refund denied

Sneha Gupta filed complaint against Zomato Bowls on May 12, 2023

I had ordered Kadhi Pakoda Bowl from NH* restaurant. I received non veg biriyani. The customer care agent offeered me a coupon refund which when applied on any order resulted in just **rs of compensation instead of *** as the coupon code couldnt be paired with normal codes. After asking for refund in my bank account, they refused the same and said it is not possible anymore.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zomato Bowls

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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