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Fitbit - Wrong product delivered inferior value

Deepali filed complaint against Fitbit on Jun 26, 2020

Complaint ID

***********

I ordered fitbit charger * for rs. ****, instead I was sent a pack of batteries of value rs. ***

Now, i am receiving a message of being blocked from their paytm care email.

I am unable to speak to the paytm customer care as they are saying that it's been more than * days, while I had registered the complaint same day of delivery.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Fitbit

8

Total Complaints

3

Total Resolved

37.50%

Consumer Satisfaction

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