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Thesilkee in - Wrong product delivered and return request not answered

Garima Bhayana filed complaint against Thesilkee in on Dec 27, 2019

I recently ordered from this site - https://www.thesilkee.in/. As soon as I placed the order, I received a message with the tracking details. It seemed legit. Upon receiving the order, I saw it was totally some useless cloth they'd sent over. From the color of the cloth to the work, what I received was totally different. I messaged them on WhatsApp on ********** (which I'd used earlier to talk to them) and they blocked me after I told them I wished to return the order. They do have a return policy for ** days. I also emailed them on the IDs mentioned on their website - infothesilkee@gmail.com and Sabse.sasta.store@gmail.com, * days back. I haven't heard back from them yet.
Order # ****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Thesilkee in

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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