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Nyka beauty store - Wrong product and rude behaviour

Nikita Kumari filed complaint against Nyka beauty store on Sep 24, 2023

I went to nyka luxe store at forum South Bangalore mall on ** sept and purchase one foundation,they show me lighter shade and packed medium one..i complain this on nykaa customer care on same day bt they take time to reply only ..I went to store and asked for refund or exchange bt after arguing they agree that they packed wrong shade bt product is used like * drop ..how can someone use * drop and it can spill off due to weight or some weight ..it is coming out by touching lightly ..they start arguing and behaving so rudely

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Nyka beauty store

1

Total Complaints

0

Total Resolved

0.00%

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