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chinagpay flyweb ltd - wrong package delivered

Shikha Sharma filed complaint against chinagpay flyweb ltd on Dec 6, 2019

I was order on dtd **.**.** for Sofa which shows differ price and amount deduct from my account was differ.....
and also no customer care no. on their mail , i was sent a mail them to cancel my order and refund my amount but no confirmation from their side.
today on dtd **.**.** i received one pendant with chain worth INR rs.** only .
below is their confirmation mail ......



Order paid successfully notified!
Inbox
x

services@servicecentervip.com
Wed, Nov **, *:** PM
to me

Dear shikha.****@gmail.com:


You have transferred ****.** INR to **gwk.site.


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The order details are as follows:
-------------------------------------------------------------------------------------------------------------------

Order No.: *******

Seller website: **gwk.site



Payment Date&Time: ****-**-** **:**:**.*

Amount: ****.** INR

Payment No.: PS****************


Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.


Please note "Chinagpay*FLYWEB LTD" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

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Should you need any further assistance, please don't hesitate to contact our Customer Services department at cs@servicecentervip.com with the transaction details listed above.



E-mail: cs@servicecentervip.com

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If you have any question, please don't hesitate to contact us!

this is the total confirmation which we received , this is fraud .PLs Voxya can you help me to refund my amount .......

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

chinagpay flyweb ltd

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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