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Netmeds India - Wrong Items Delivered

Karan Sahani filed complaint against Netmeds India on Jul 6, 2022

My order *****************A contained * strips of FOL *** MF. But netmeds delivered two strips of FOL *** MF and * strip of FOL ***. After complaining about the same and sharing the proof. Netmeds accepted it's mistake and arranged a reverse pickup. After **-** days a courier guy came for pickup. While handing over the medicine he denied pickup stating he is expecting * items to be returned whereas you are returning only one. Again I raised issue with netmeds, to which their rep apologized and assured a pickup within ** hours. Now again almost * days past and for my email they are constantly replying we have forwarded the issue to concern team.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Netmeds India

5

Total Complaints

4

Total Resolved

80.00%

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