Loading...
Alex George filed complaint against Chocotown in on Sep 30, 2023
This is regarding my order No-***** dated ** th september ****.
My order was for ** numbers Toblerone, but after paying and opening the box in front of the courier agent, I found that I have received a wrong product (ie Davidoff coffee powder) instead of Toblerone chocklate.
Photos of the items are attached
I tried to contact the company on the phone, but it is not working.
T.he complaint forwarded through e mail is returned as non deliverable
Refund / Credit for purchase
22
Total Complaints
13
Total Resolved
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
i ordered * litre extra virgin olive oil.but i received cheap quality apple cider vinegar instead.they cant pick phone and do not reply mail.even my account in chocotown website shows invalid.totally fraud busines.
I ordered for lindt white chocolate truffles and they sent me Areican garden Bbq sauce bottle
I order a pair of coffee name davidof expresso ** which is costing *** and the delivery charges are ***. I chose cash on delivery when the parcle delivered i paid them *** rs cash. But when i open the parcle i get ...
I have ordered chocolates from the website. It has shown tracking number but it's not working. Also the mail is not working for queries. Mobile number given is switched off.
59.09%
Consumer Satisfaction
I ordered a certain amount of goods from this company called https://www.chocotown.in/ and they ended up delivering the wrong goods. The items listed on the packaging were all correct but when i opened the box, not ...