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meesho seller app - wrong item received from customer return shipment

Minikesh Pandey filed complaint against meesho seller app on Nov 25, 2023

I am an online seller of men's clothes, I sold a NY jackets but the customer returned it and the courier partner express bees handed over the wrong item to me in exchange of the jacket which is a tea cup, as per the video and photo. Complained on seller app too why it was rejected that it is not visible when everything is clearly visible in the video as per seller guidelines everything is done.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

meesho seller app

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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