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Home > Complaints > Wrong item delivered

Amazonindia - Wrong item delivered

SANTHINI P BISHAL filed complaint against Amazonindia on Jul 31, 2020

I ordered for a Samsung Galaxy M ** mobile on June ** ****.
On July *th I was delivered a amazefit watch instead of my phone. The packet was intact but I was neither sent a OTP nor did I sign for the delivery.
I complained to customer care service many times but they gave rude replies and didn't take any responsibility for the wrong delivery. The delivery status in my amazon account showed delivered. But I received the wrong item.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazonindia

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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