The designer saree - Wrong item delivered request for a return and refund

Wrong Item Delivered – Request for Return and Refund

Order Details:
- Order Number: #*****
- Order Date:**/**/****
- Product Ordered: Saree
- Product Delivered: Cloth pieces

Dear The designer saree Customer Service Team,

I am writing to bring to your attention a serious issue with my recent purchase from your platform. Instead of the saree I ordered, I received some random cloth pieces, which was entirely different from the product shown and described at the time of purchase.

I believe this is an error in the fulfillment process, and I am highly disappointed with the experience. The wrong item not only affects my shopping experience but also diminishes my trust in the quality control of your service and my time, efforts and money. Additionally improve your customer support service as the number provided on the website is not reachable and the mails are never replied by your concerned people.

I request the following actions from your end to resolve this issue satisfactorily:

*. Return and Pickup of the Wrong Item: Please arrange for the item to be picked up from my address at the earliest convenience.
*. Refund of the Full Amount Paid: I kindly request a full refund of the amount paid for this product.

Let me know if you need any further details or documentation to expedite the return and refund process. I expect a prompt response to this matter within * days of receiving this complaint. You can contact me at ********** or renuka.devmane@gmail.com

Thank you for your attention to this issue, and I look forward to a swift and satisfactory resolution.

Sincerely,
Renuka Devmane
**********
renuka.devmane@gmail.com