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Home > Complaints > wrong details of the product

Crafsloree Mumbai based company - wrong details of the product

Gauri Namdev filed complaint against Crafsloree Mumbai based company on Sep 20, 2024

I had asked for product details before buying from them, so I bought it for Rs**** & I got low quality product in the parcel, So I want a exchange because they did have a refund policy . It has been more than a week since that incident. Their team takes replies to my messages very late & in exchange I choose an outfit which is worth Rs **** & now for this exchange are demanding for Rs***more as courier charges as I already told them they can adjust the amount as I already paid **** & now again they are not replying me.
Help me this either I want my Rs.**** or I want to exchange the outfit which chose.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Crafsloree Mumbai based company

1

Total Complaints

0

Total Resolved

0.00%

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