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Home > Complaints > Wrong Configuration Laptop I recevied

Reliance Digital Shaibuag - Wrong Configuration Laptop I recevied

Akshay Patel filed complaint against Reliance Digital Shaibuag on Jul 15, 2022

I decided purchase a new laptop. So, I check online shopping site. After go through some site I decide purchase laptop from Reliance digital, Shaibuag, Ahmedabad. I purchased laptop but I got wrong configuration laptop. On Reliance digital site ASUS Vivobook ** EJ***WS laptop shown Intel Iris xe graphic card but I received Intel UHD graphic card. When I called in Reliance Digital Store, Store person said this is not our fault. This fault from ASUS company. And also not give any satisfy answer in good way. And I am doing a digital marketing on beginner level. Many setup and many software I installed and this is taking lots of time. But store person not valued my time and give me excuse on excuse... and not give me a proper satisfying solution.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Reliance Digital Shaibuag

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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